Bookings and terms

Dear visitor!

Please have a look at Kiviranna Holiday Rules of the House

Bookings

Information and bookings by phone  (+ 372) 5298 561 or by e-mail:  kiviranna@kiviranna.ee

We will book the entire cottage only for You. If you want to move around the area and to do and see something exciting, we suggest you to think about it in advance and to book also a nature tour or landscape game or traditional sailing boat tour. The situation may happen that we can`t guarantee Your desired tour while You are already at the spot.

We would also like to ask You to book the food (if needed) at least 10 days prior to arrival. Local fish food is worth to try!

Persons under 18 years of age would have to book and use cottage only together with adult supervision.

In order to book the cottage, we kindly ask You to make 50% prepayment from the total services and responding invoice will be sent to Your contact e-mail. Booking will be confirmed after advanced payment has been received.

If you have not paid the invoice due to date, we will unfortunately have to cancel your reservation.

Advance payment is also the confirmation that you accept our booking conditions.

Booking modifications, cancellation and repayment arrangements:

We can change reservations for you, if possible, by mutual agreement.

To cancel a reservation, please let us know by time.

Up to 30 days before the arrival date cancellations we will return 100% of Your advanced payment.

Up to 15 days before the arrival date cancellations we will return 50% of Your advanced payment.

Less than 15 days cancellations we will unfortunately not refund Your advanced payment.

 

You are welcome to book also via Booking com 

 

Welcome to this delightful spot at Lake Võrtsjärv, Estonia!